Environmental, Social & Governance
Commitment to Our Environment

Optimising use of resources

Environment-protection policy of the Group details a commitment to minimise the negative impact of business activities on the environment and support protection initiatives.

The Group demonstrated a keen sense of community spirit by running the Recycling of Handsets and Accessories Programme and placing recycling boxes at 3Shops to encourage the public to dispose of, and recycle, unwanted phones and handset accessories. The programme launched in 2012, since when old handset and accessory items have been collected and handed to the Environmental Protection Department and voluntary organisations for recycling or reuse.

In 2017, the Group contributed to the Computer Recycling Programme run by the Environmental Protection Department. Recyclable equipment such as desktop PCs, laptops, monitors, printers and scanners were amassed as a result of computers and associated equipment being renewed. Items fit for reuse have since been donated to people in need.

In 2017, the Group was awarded Excellence Level for Wastewi$e certificate and Basic Level for EnergyWi$e certificate. This was the fourth year Green Office status had been conferred on the Group under the auspices of the World Green Organisation’s Green Office Awards Labelling Scheme.

The Group continues to encourage customers to opt for electronic billing by email or SMS, as part of a long-term strategy to reduce consumption of paper.

Regulatory compliance

The Group was not aware of any incidents of non-compliance with laws and regulations that has a significant impact concerning air and greenhouse gas emissions, discharges into water or land, or generation of hazardous and non-hazardous waste during the year.