Environmental, Social & Governance
Commitment to Our Environment

Optimising use of resources

The Group's environment-protection policy details a commitment to minimising the negative impact of business activities on the environment, while supporting protection initiatives.

The Group demonstrated a keen sense of community spirit by running the Recycling of Handsets and Accessories Programme and placing recycling boxes at 3Shops to encourage the public to recycle or reuse old handsets and accessories. The programme launched in 2012, since when the handsets and accessory items have been collected.

The Group contributed to the Computer Recycling Programme run by the Environmental Protection Department. Items fit for reuse have since been donated to people in need.

The Group was awarded an Excellence Level for both Wastewi$e certificate and Energywi$e certificate. The Green Office status had been conferred on the Group under the auspices of the World Green Organisation's Green Office Awards Labelling Scheme for many consecutive years.

The Group continues to encourage customers to opt for electronic billing by email or SMS, as part of a long-term strategy to reduce consumption of paper.

Helping to protect the environment ranks as one of our top commitments to society. The Group organised a tree-planting scheme in 2018 and sought to boost biodiversity and maintain woodland by planting native tree seedlings. Employees were encouraged to support the Country Parks Plantation Enrichment Project run by The Green Earth and the Agriculture, Fisheries and Conservation Department.

In December 2018, the Group initiated "Greening the Office" - a terrarium workshop and mini-plant project to raise environmental awareness among staff. Staff took part in a lunchtime workshop and created their own terrariums. Other staff members casted votes for their favourite displays and were given free mini-potted plants to "green" their office and living areas.

The use of electricity was reduced by 12%, from 125,791,648 kwh in 2017 to 111,277,682 kwh in 2018 as a result of retirement of certain aged equipment and decrease in locations of premises after implementation of internal efficiency enhancement initiatives.

Regulatory compliance

The Group is committed to ensuring its businesses are operated in compliance with local laws, rules and regulations. Regulatory frameworks within which the Group operates are analysed and monitored, internal policies are prepared and updated accordingly. Tailor-made workshops are also conducted where necessary so as to strengthen the awareness and understanding of the internal controls and compliance procedures of the Group.

The Group was not aware of any non-compliance of laws and regulations that has a significant impact on the Group relating to air and GHG emissions, discharges into water and land, and generation of hazardous and non-hazardous waste during the year.